[Cadre-politics] funny customer service msg
Dan MacNeil
dan at thecsl.org
Tue Jan 15 14:44:32 EST 2008
For some personal and possibly non UML happy projects, I've been
using dreamhosting.
Below is a message in a "human voice"
-------- Original Message --------
Subject: [danmac9 15700124] Accidental Multiple Billings!
Date: Tue, 15 Jan 2008 10:48:36 -0800 (PST)
From: DreamHost Billing Team <support at dreamhost.com>
To: Dan MacNeil <dan at thecsl.org>
Hi Dan!
Ack. Through a COMPLETE bumbling on our part,
we've accidentally attempted to charge you
for the ENTIRE year of 2008 (and probably 2009!)
ALREADY (it was all due to a fat finger)!
We're really really realllly embarassed about
this, but you have nothing to worry about.
Please ignore any confusing billing messages
you may have received recently; we've already
removed all those bum future charges on
your account (#324811) and fixed everything up.
Thank you very very much for your patience
with this.. we PROMISE this won't happen again.
There's no need to reply to this message unless
of course you have any other questions at all!
Sincerely,
The Foolish DreamHost Billing Team!
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