[Cadre-politics] status: usability

Dan MacNeil dan at thecsl.org
Sat May 16 13:11:42 EDT 2009


Stéphane writes
 > This is really cool stuff. One question kept creeping up
 > in my mind --  why two search boxes?

I'm taking the liberty of assuming that this question is of wider 
interest....

Back in 2004, The first design had only one search and only allowed 
people to search on categories like: "shelter" and "aids".

DS and EA did enough usability testing to find out that people wanted to 
search for particular agencies.

They didn't have enough time to re-design the existing search so they 
bolted on a second search as a temporary workaround.

We've known this was a problem for a while, but have been absorbed with 
hosting (which is ending soon) and haven't gotten around to fixing it.

I guess temporary kludges often last much longer than people expect.


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